Effective Date: 03/01/2026

Coast Haven Homes (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a form, request an offer, or otherwise interact with us.

By using this website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information: First name, last name, email address, phone number, and mailing address.

Property Information: Property address, condition of the property, timeline to sell, ownership details, selling motivation, and other information you provide related to your home.

Communication Data: Information you provide when filling out forms, requesting an offer, scheduling a call, responding to text messages, or communicating with us by phone, email, or SMS.

Technical Information: IP address, browser type, device type, pages visited, and other website usage information collected through cookies and analytics tools.

2. How We Use Your Information

We may use the information we collect to:

Respond to inquiries and provide requested services.

Evaluate properties and provide potential cash offers or related real estate solutions.

Schedule appointments and follow up with you regarding your inquiry.

Send service-related updates and customer care messages.

Send marketing and promotional communications where you have given consent.

Improve our website, services, advertising, and user experience.

Maintain internal business records and comply with legal obligations.

3. Consent to Contact and SMS Communications

By providing your phone number through our website or other contact channels, you may consent to receive SMS text messages from Coast Haven Homes.

These messages may include:

responses to your inquiry,

appointment scheduling and reminders,

follow-up regarding your property,

service-related updates,

and, if you separately opt in, marketing or promotional messages.

SMS Consent Requirements

SMS consent is collected through clear, affirmative opt-in methods, including website forms with unchecked consent boxes.

Consent to receive text messages is not a condition of purchase.

Message frequency varies based on your interaction with Coast Haven Homes.

Message and data rates may apply.

Reply STOP to opt out.

Reply HELP for assistance.

Important: Mobile opt-in information and consent data will not be sold or shared with third parties for their own marketing purposes.

4. How We Share Information

We do not sell your personal information. We may share your information only as necessary with:

service providers that help us operate our website, CRM, communication systems, or marketing systems,

contractors or vendors assisting in our business operations,

legal, regulatory, or compliance authorities when required by law,

or in connection with a business transfer, merger, sale, or acquisition.

5. Data Security

We take reasonable administrative, technical, and physical safeguards to protect the personal information we collect. However, no method of transmission over the internet or electronic storage is guaranteed to be completely secure.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, understand website usage, and enhance your browsing experience. You may adjust your browser settings to refuse cookies, though some website features may not function properly.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the content, security, or privacy practices of those websites. You should review their privacy policies separately.

8. Your Choices

You may:

opt out of marketing emails using the unsubscribe link,

opt out of text messages by replying STOP,

request updates or corrections to your information,

or contact us with questions about how your information is used.

9. Children’s Privacy

Our website and services are not directed to individuals under 18, and we do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

11. Contact Information

If you have questions about this Privacy Policy, contact us at:

Coast Haven Homes

Phone: 843-475-2970

Email: [email protected]